Supplement Usage Policy

The essential rules and guidelines for your online experience.

General Overview

This website is operated by In Vitro Health Ltd. Throughout the site, the terms “we”, “us” and “our” refer to In Vitro Health Ltd (Company No. 16600751). By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions."

Privacy & Data Handling

Your submission of personal information through the store is governed by our Privacy Policy, which can be viewed here: Privacy Policy. We use industry-standard SSL encryption to protect your data.

Shipping & Delivery

Shipping costs and estimated delivery timeframes are detailed in our Shipping Policy, which can be viewed here: Shipping Policy. We currently ship to the United Kingdom. While we aim to meet all delivery targets, we are not responsible for delays caused by third-party couriers or customs.

Returns & Refunds

In accordance with our Refund & Returns Policy, we offer a 30-day return window. Your statutory right to cancel is 14 days, but we extend this to 30 days for your convenience. Our full criteria for returns, including how to initiate a return and our refund process, are detailed in our Refund & Returns Policy, which can be viewed here: Refund & Returns Policy

Legal Notice

All official notices from In Vitro Health to you will be posted on our website and are deemed delivered thirty (30) days after posting. Notices from you to In Vitro Health must be sent by First Class post to our registered office address provided on our website. Delivery is deemed to have been made five (5) working days after the date of posting.

Copyright Notice

All content on this website is the property of In Vitro Health. Copyright © 2026, In Vitro Health. All rights reserved. As a user, you are authorised to view, copy, print, and distribute documents on this website provided that:

  1. The document is used for informational purposes only.
  2. Any copy includes the following notice: Copyright © 2026, In Vitro Health. All rights reserved.

Trademarks

All brand, product, service, and process names on this website are trademarks of their respective holders. Reference to or use of a product or service does not imply recommendation, approval, or sponsorship by In Vitro Health. Nothing herein confers any licence or right under any patent, copyright, or trademark of In Vitro Health or any third party, except as expressly granted.

Terms of Use

This site may contain proprietary notices and copyright information, the terms of which must be followed. Information, including product pricing and availability, may be updated without notice. In Vitro Health reserves the right to refuse service, terminate accounts, and/or cancel orders at its discretion if we believe customer conduct violates applicable UK law or is detrimental to our interests.

Medical Disclaimer

Our product is a food supplements and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. Our products are intended to support normal reproductive health and nutritional balance. Food supplements should not be used as a substitute for a varied diet. The information on this site is not a substitute for professional medical advice. Always consult a healthcare professional before use.

Payment Methods & Security

We accept the following forms of payment: Visa, Mastercard, American Express, PayPal, Discover, JCB, and UnionPay. All transactions are processed in British Pounds (GBP).

For Monthly Subscriptions: By selecting a subscription option, you authorize In Vitro Health Ltd to charge your provided payment method automatically each month. You can manage or cancel your subscription at any time via your 'My Account' page.

Your payment information is processed securely. We use industry-standard SSL encryption to protect your details. We do not store your credit card information on our servers.

Value Added Tax (VAT)

In Vitro Health charges VAT on orders where applicable, in accordance with current HMRC regulations. The price shown at checkout will include VAT at the prevailing UK rate unless otherwise stated.

Warranties and Limitation of Liability

The content on this website is compiled from various sources and is subject to change without notice. While In Vitro Health endeavours to ensure the accuracy of the information provided, we make no representations or warranties regarding the completeness or accuracy of the website content.

To the extent permitted by law, In Vitro Health excludes all implied warranties, including but not limited to satisfactory quality and fitness for a particular purpose. Nothing in these terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded under English Law.

Your statutory rights as a consumer (including the right to goods of satisfactory quality and services provided with reasonable skill and care) remain unaffected. In Vitro Health shall not be liable for any indirect or consequential loss arising from the use of this website or the products described herein, save as required by the Consumer Rights Act 2015.

Miscellaneous

Availability: Although the information on this website is accessible worldwide, not all products or services discussed are available to all persons or in all geographic locations. In Vitro Health reserves the right to limit the provision of products or services to any person or geographic area as required by local regulation or at our discretion.

Governing Law: These Terms and Conditions are governed by and construed in accordance with the Laws of England and Wales. In the event of a dispute, both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales.

Entire Agreement: These Terms and Conditions constitute the entire agreement between you and In Vitro Health regarding this website and supersede all prior communications. No modification of these terms shall be effective unless authorised in writing by In Vitro Health. If any provision is found to be invalid or unenforceable by a court, the remaining provisions shall remain in full force and effect.

Contacting Us:

For questions regarding these Terms, please contact us orders@invitrohealth.co.uk or call +44 20 3989 4444.